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Privacy Policy

Mead & Hitch Ltd

Last updated: 27-01-2026

Mead & Hitch Ltd (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal data when you use our website meadandhitch.co.uk or contact us through our forms.

1. Personal Data We Collect

We collect the following personal data when you contact us or place an order:

  • Name

  • Email address

  • Phone number

  • Address

Payment details are not stored on our website or systems.

2. Why We Collect Your Data

We collect personal data for the following purposes:

  • Processing customer orders

  • Responding to enquiries submitted via contact forms

  • Providing customer support

3. How Long We Keep Your Data

We only retain personal data for as long as necessary:

  • If an enquiry is not finalised, the data is deleted

  • If an enquiry becomes a confirmed customer, the data is deleted 6 months after project completion

4. Sharing Your Data with Third Parties

We do not sell or rent personal data.

Customer data may be shared only with:

  • QuickBooks (Intuit) – for accounting and financial record-keeping purposes

No other third-party services are used for marketing or analytics.

5. Cookies and Tracking Technologies

We do not use cookies or tracking tools, including:

  • Google Analytics

  • Facebook Pixel

  • Hotjar

If this changes in the future, this policy will be updated.

6. Marketing Communications

We do not send marketing emails or SMS messages, and there are no current plans to do so.

7. User Consent

Personal data is collected only when users voluntarily submit information through contact forms or orders.
There is currently no newsletter or marketing sign-up on the website.

8. Internal Access to Data

Access to customer data is strictly limited to:

  • Company Directors

  • Finance Team

9. Your Data Rights

You have the right to request:

  • Access to your personal data

  • Correction of inaccurate data

  • Deletion or export of your data

Requests can be made via email at:
📧 info@meadandhitch.co.uk

10. Where Your Data Is Stored

Personal data is stored securely on:

  • The website hosting server

  • QuickBooks (Intuit) accounting systems

11. Contact Information

If you have any questions about this Privacy Policy, please contact us:

📧 info@meadandhitch.co.uk

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